Privacy Policy

Last updated: January 13, 2026

Hotel BonBon Rotterdam is committed to protecting your privacy. This Privacy Policy explains how personal data is collected, used and protected when you visit our website.

1. Who we are

Cavern Vastgoed B.V.
acting under the trade name Hotel BonBon Rotterdam
Van Vollenhovenstraat 15A
3016 BE Rotterdam
The Netherlands

Email: info@hotelbonbonrotterdam.nl
Website: hotelbonbonrotterdam.nl

Cavern Vastgoed B.V. is the data controller as defined under the General Data Protection Regulation (GDPR).

2. Scope of this Privacy Policy

This Privacy Policy applies to the use of our website and its associated subdomains. It does not apply to external websites or booking platforms that may be linked from our website.

3. Personal data we collect

3.1 Data collected automatically

When you visit our website, we automatically collect limited technical and usage data, including:

• IP address (anonymised where possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring URLs
• General location data (country or city level)

This data does not directly identify you and is used for analytical and technical purposes only.

3.2 Data you actively provide

We do not collect personal data through forms or user accounts on this website. If you contact us via email, we process the information you voluntarily provide, such as your name, email address and message.

4. Purposes of processing

We process personal data for the following purposes:

• Analysing website usage and improving performance
• Understanding visitor behaviour and optimising content
• Ensuring website security and stability
• Responding to enquiries sent via email
• Complying with legal obligations

5. Legal basis for processing

We process personal data based on the following legal grounds:

• Consent – for non-essential cookies and analytics
• Legitimate interest – for website security and basic functionality
• Legal obligation – where required by law

Consent can be withdrawn at any time via the cookie settings on our website.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies.

Types of cookies used

• Functional cookies – required for the proper functioning of the website
• Analytical cookies – used to analyse website usage (Google Analytics 4), only placed after consent
• Third-party cookies – set by embedded services such as Google Maps

Cookie consent is managed via Complianz. You can adjust or withdraw your consent at any time via the cookie banner or settings.

7. Third-party services

We use the following third-party services:

• Google Analytics 4 – website analytics
• Google Tag Manager – tag management
• Google Search Console – website performance insights
• Google Maps – map display (if embedded)

These services may process data outside the European Economic Area. Where applicable, appropriate safeguards such as Standard Contractual Clauses are in place.

8. Data retention

We do not retain personal data longer than necessary.

• Analytics data (Google Analytics): retained for up to 14 months
• Email correspondence: retained for a maximum of 12 months
• Cookie data: retained according to the cookie’s lifespan

9. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

10. Sharing of personal data

We do not sell or rent personal data. Personal data is only shared with service providers acting on our behalf or with authorities where required by law.

11. Your rights under GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Requests can be sent to info@hotelbonbonrotterdam.nl.

12. Children’s privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

info@hotelbonbonrotterdam.nl